AI Agents

24/7 support for families through WhatsApp, SMS, and voice.

Customisable Agent Configuration

Tailor AI agents to your specific care context and needs. Configure different agent types, customize conversation flows, and adapt to your care team's unique workflows and patient populations.

24/7 Family Support

Answer practical caregiving questions like “What activities help with sundowning?” or “How do I handle repetitive questions?” anytime through WhatsApp, SMS, or voice notes in any language.

Automated Alert Validation

When sensors detect potential infections or health risks, automatically reach out to verify through conversation, collecting symptoms and vital information before care team clinical assessment.

Appointment Coordination

Handle follow-up scheduling, send appointment reminders, and manage routine check-ins automatically - reducing repetitive administrative burden on care teams.

Safety Escalation

Automatically detect and redirect inappropriate or potentially harmful questions to human support immediately, with real-time care team notification and oversight.

Multimodal Accessibility

Support text and voice interactions across multiple platforms, accommodating different languages, accents, and cultural contexts for culturally appropriate care delivery.