Care coordination that scales without losing the human touch

Conversational Care is your AI assistant for GPs, care teams, and health professionals. Built through deep user research, it can handle admin tasks, provide 24/7 family support, and keep you focused on delivering quality care.

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A project supported  by

Imperial College London
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How it works

Care teams face growing demands. Patients experience longer wait times and less personalised support. Conversational Care provides an integrated platform and AI agents to handle routine tasks 24/7, so care teams can focus on what matters.

Conversational Care Platform

Centralised Command Center for Care Teams

Everything care teams need in one dashboard. Schedule appointments, collect data during consultations, access complete patient history and voice recordings, and monitor AI conversations in real-time.

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Conversational Care platform dashboard
Conversational Care Agents

24/7 Support for Care Receivers

Families get 24/7 support through WhatsApp or voice calls in their language. AI agents answer care questions, provide emotional support between appointments, validate sensor alerts, and coordinate follow-ups. Human care teams monitor all conversations and step in when needed.

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Conversational Care agents on WhatsApp

Open source and fully customisable for specific healthcare contexts

Conversational Care is open source. Take the code and run it yourself, have us set it up and adapt it with you, or build the next piece of research together. Whichever way in, the modular design lets you shape language, workflows, and features while the core safety standards stay in place.

01 — Use it

Run it yourself

Clone the repository and have the full platform running locally in a handful of commands. The technical manual is written for developers, the user manual for care teams.

See the install steps

02 — With us

Paid service

Have us alongside you

We set the platform up in your setting and shape it to your team, in three steps:

  1. User researchwe map your workflows, who you serve, and how you talk to families today.
  2. Co-designyou decide what AI handles and what stays human-led.
  3. Developmentwe integrate, you test with real families, and we refine together.
How it works

03 — Research together

Partner with us on research

Build on Conversational Care in a grant application — as a platform to deploy, evaluate, or extend. We bring the technology, the deployment experience, and the evidence so far.

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palefo/conversational-careAGPL-3.0

The Care Dashboard, the AI agents, and the documentation for developers and care teams — everything we deploy is in the repository.